BOWLING BALL WARRANTY
At Seismic we take quality control very seriously and work with customers to resolve all warranty claims.
What kind of warranty comes with Seismic bowling balls?
One Year Limited Warranty
Manufacturer warrants for one year from the date of purchase against defective workmanship and/or material when used for the purpose intended, under normal conditions, and provided they receive proper care. This “limited warranty” is void if the ball has been plugged, has grips or thumb slugs inserted, or has otherwise been abused. Damage caused by improperly cared for lanes or pinsetter damage is not covered. All merchandise covered under this warranty should be returned to the dealer from whom it was purchased. A sales slip showing date of purchase must be submitted. This warranty does not cover incidental costs including, but not limited to, freight, remeasuring and redrilling, tariffs and duties.
The Warranty provided herein is in lieu of all other expressed warranties, including any implied warranties of merchantability or fitness for particular purpose, are limited in duration to the first 12 months from the date of purchase. All other obligations or liabilities, including liability for consequential damages, are hereby excluded.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
What is the procedure for returning a damaged product?
Our products include varying warranty durations. If you believe that a product has a manufactured defect, please return the product to the place of purchase. If you or the vendor wishes to contact us please feel free to email [email protected]
We will require the following information sent to us via e-mail;
Digital pictures of the defective product
Serial number of bowling balls
Pro Shop which drilled the ball
Warranty claims can only be processed if all the above information is submitted.
To ensure swift action on all warranty claims, be sure to fill out a product registration form for your product at the time of purchase.